Insight Report 9 minutes PremiumQUICK TAKE: Telefónica’s Digital Transformation— Lessons for Non-Digitally Native Retailers Coresight Research July 23, 2017 Executive SummaryThis report gives an overview of the digital transformation of Telefónica, the Spanish multinational broadband and telecommunications service provider. It offers a case study of digitalization for non-digitally native retailers, which are facing similar competitive pressures. Internal inefficiencies and the growing number of new entrants providing new, digital services triggered the digital transformation at Telefónica. A business-led, end-to-end digital transformation, implemented and measured through standardized stages and supported by a revamp of the company’s IT capabilities was central in the digitalization process at Telefónica. Non-digitally native retailers can learn from Telefónica’s digital transformation the need to deliver a thorough business-led digital transformation that involves all part of the business. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: The 50+ Woman: What She Needs from the Beauty and Wellness IndustryPersonal Financial Security Is On the Rise: US Consumer Survey InsightsYour Guide to Groceryshop 2023: How To Navigate Five Themes in Grocery RetailResearch Preview: Retail-Tech Landscape—Generative AI Applications