Insight Report 6 minutes Premium

Profiling Scoop Retail: The In-Store Digital Platform

Executive Summary

  • Scoop Retail was founded in London in 2015 to help retailers provide customers with an e-commerce-like in-store experience and to better equip store associates to serve customers.
  • The company’s founders wanted to create a frictionless experience for customers who use a retailer’s digital technology in-store.
  • Mobile point-of-sale options, queue-management systems and ordering kiosks are the three technologies consumers think are most important while shopping.
  • In-store tech has a number of tailwinds behind it: millennial consumers are often looking for convenient, information-rich and tech-enabled shopping experiences; brick-and-mortar retailers continue to look for ways to integrate their online and in-store experiences; and Internet retailers are increasingly opening physical stores.

This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.
If you wish to learn more about our subscription plans and become a paying subscriber, click here.