NRF 2022 Day Two: The Retail Metaverse and Consumer-Centric Listening

What's Inside

The Coresight Research team is attending NRF 2022: Retail’s Big Show in New York City, US, from January 16 to 18. In this report, we present our top insights from day two of the show on January 17, 2022. 

For more insights from NRF 2022, read the second report in our three-part series on the technology innovators exhibiting at the event.

Contents (Click to navigate)

NRF 2022 Day Two: Coresight Research Insights

Talent Is the Bottleneck for Metaverse Development

For Meaningful DEI, Integration Is Key

Consumer-Centric Listening Is Being Redefined

Change from Within Through a Focus on Customers

Innovation Is Key at Ralph Lauren

Physical Stores Are Still Important for Brands

Instant Delivery Models Can Support Sustainability

Technology and Passion Drive Sustainability

Artificial Intelligence Can Be Retailers’ Point of Difference