What's Inside

This report is the first in a three-part series entitled Not Your Regular Mall-Based Stores, in which Coresight Research and Fillogic explore new strategies for retailers to fulfill online orders using their mall-based stores.

We discuss the need for retailers to expand their fulfillment capabilities in the current environment and key considerations in the adoption of alternative fulfillment methods. This report focuses on “ship from store” as a profitable online order-fulfillment opportunity. We leverage findings from a June 2021 Coresight Research survey of 150 executives at US mall-based retailers.

Look out for our upcoming reports in this series: Coresight Research and Fillogic will provide further insights into multichannel fulfillment for mall-based retailers and how retailers can partner with third-party logistics service providers to convert their stores into fulfillment centers.

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Contents (Click to navigate)

Coresight Research x Fillogic: Not Your Regular Mall-Based Stores—Part One

Ship from Store Presents a Profitable Online Order-Fulfillment Opportunity: In Detail

Multichannel Fulfillment Options: The Rise of Ship from Store

Benefits of SFS

Challenges in SFS

What We Think