Event Coverage 6 minutesRegister for Free AccessInsights from the Second Alibaba ONE Business Conference: Customer Acquisition, Product Innovation and Organization Digitalization Coresight Research December 20, 2019 Executive SummaryThe Coresight Research team was in Hangzhou on December 18 for the second Alibaba ONE Business Conference. Here’s what we heard from Alibaba and other companies: There is no division between online and offline, according to Daniel Zhang, Executive Chairman and CEO of Alibaba Group: Digitalization helps businesses connect the two channels to better serve consumers. Alibaba’s innovative digital ecosystems help businesses acquire new customers. Tmall Intelligence Center (TMIC), Tmall’s dedicated research and development arm, helps brands and retailers launch new products to stay competitive. Alibaba’s workplace app, Ding Talk, aims to help businesses digitalize business operations to improve efficiency. Please Login to read the full report. Not a member? Register for a free user account. This document was generated for Other research you may be interested in: Holiday 2024: Early US Retail OutlookUS Online Grocery Survey 2023—Infographic: Assessing the Top Retailers and E-Commerce PopularityShoptalk Europe 2024 Day One: AI, Delivery Speed, the Future of Grocery and More Take Center Stage on Opening DayKroger-Albertsons Merger in Jeopardy as FTC Sues To Block the Deal