Insights from JD.com Logistics Tour: Three Cool Things You Need to Know About JD Logistics

Executive Summary

The Coresight Research team joined JD.com on a tour to show off the company’s logistics prowess. In this report, we discuss a few of the things we found most intriguing. JD.com has:

• Developed and deployed robots to support last-mile delivery.
• Tested drone delivery to bring e-commerce to remote areas.
• Launched “white glove” service to offer a high-end delivery experience.