Deep Dive 11 minutes PremiumHave Warehouse Clubs Embraced E-Commerce? Coresight Research August 29, 2019 Executive SummaryIn this report, we analyze how warehouse clubs have recently sought to compete with online-only retailers and omnichannel rivals. As the growing penetration of e-commerce brought greater competition from players such as Amazon, warehouse clubs started to see their limited e-commerce capabilities as a significant weakness. Warehouse clubs began placing a greater emphasis on e-commerce and omnichannel capabilities, which involved developing same-day and two-day grocery delivery, rolling out buy online pick up in store (BOPIS) services and opening e-commerce fulfillment centers. Thanks to these efforts, e-commerce’s share of Costco’s total sales has been steadily rising and constituted 4% of net sales in the year ended September 2, 2018. At Sam’s Club, e-commerce generated 4.7% of total net sales in the year ended January 31, 2019. In May 2017, BJ’s appointed Rafeh Masood as its first ever chief digital officer. Warehouse clubs must find the optimum balance between in-store operations and e-commerce, and getting this right could prove instrumental in supporting long-term growth for the clubs. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly US and UK Store Openings and Closures Tracker 2023, Week 19: UK Openings Up 52%US Online Grocery Survey 2024 Amazon and Walmart Showdown in Grocery E-CommerceNavigating Digital Transformation in Retail: Infographic—Europe in FocusInnovator Profile: Kodif—Transforming Customer Support with AI-Powered Automation