Event CoverageEssential Guide to Shoptalk Spring 2026: Retail in the Age of AI—Balancing Automation and Human-Centric Experiences Sophie Anne Luo, Analyst Sector Lead: John Mercer, Head of Global Research and Managing Director of Data-Driven Research March 6, 2026 Reasons to ReadUncover key insights and must-attend sessions at Shoptalk Spring 2026, focused on how AI is transforming retail, as well as the role of emotion, experience and human connection as counterbalances to automation. Read this report to discover answers to these and other questions: What are the main themes and sessions at Shoptalk Spring 2026? How is artificial intelligence scaling across the retail value chain and impacting operations? How are marketing, media, and social commerce evolving in an AI-driven retail environment? What strategies can retailers use to build emotional connections and loyalty in a tech-driven world? What emerging technologies and innovations are shaping the future of retail, and which sessions highlight them? Other relevant research: Catch up on insights from previous Shoptalk events and look out for our daily coverage of Shoptalk Spring 2026 here. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: AWS Re:Invent 2025: Five Insights from a Flood of Agentic AI Announcements by AmazonWeekly UK Store Openings and Closures Tracker 2025, Week 35: Marks & Spencer and New Look To Close StoresEconomic Sentiment Turns Positive Ahead of Tariff Deadline; Plus, Department Store Shopping in Focus: US Consumer Survey InsightsRetail Crime and Shrink: US Shoppers Concerned About Theft Pushing Up Prices; Shoplifting Surges to Record Levels in England