Better Convenience Through Automation: Five Japanese Convenience Store Chains Sign Up to Automate All Stores by 2025

Executive Summary

The Japanese government has launched an initiative to automate convenience stores nationwide by 2025, in co-operation with five convenience store chains.

• The government launched the project to tackle the country’s labor shortage and enhance convenience stores’ operational efficiency.
• Under the plan, the five convenience store chains will automate 50,000 stores by 2025 using Radio Frequency Identification (RFID) technology.
• There has been wide adoption of RFID technology globally, as it helps better manage inventory control and customer service delivery.