Executive Summary
The Japanese government has launched an initiative to automate convenience stores nationwide by 2025, in co-operation with five convenience store chains.
- The government launched the project to tackle the country’s labor shortage and enhance convenience stores’ operational efficiency.
- Under the plan, the five convenience store chains will automate 50,000 stores by 2025 using Radio Frequency Identification (RFID) technology.
- There has been wide adoption of RFID technology globally, as it helps better manage inventory control and customer service delivery.
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