Insight ReportAI in Retail: Putting New Tools in the Hands of Retailers Coresight Research January 5, 2019 Executive SummaryArtificial intelligence (AI) is putting new tools into the hands of retailers, helping them eliminate friction in the shopping process, deepen their engagement with customers, uncover business insights and automate processes. AI enables machines to use massive amounts of data to uncover trends and insights, making new markets accessible and businesses more efficient. However, data is the key, as more data beats better algorithms in terms of AI efficacy. According to market intelligence firm IDC, global spending on AI will reach $19.1 billion in 2018, a 54% year-over-year increase, and is projected to grow to $52.2 billion in 2021. The retail industry is expected to account for $3.4 billion in AI spending in 2018. In retail, AI applications fall into three main categories: computer vision, language processing and data analytics. Click here to view more reports on AI in retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly UK Store Openings and Closures Tracker 2025, Week 29: New Look Closes Additional StoresWhere Shoppers Live vs. Where They Shop: US Consumer Survey Insights ExtraThe New AI Unicorn—Reka AI Secures $110 Million from NVIDIA and Snowflake: What You Need to KnowFinancial Sentiment Turns Negative; Tariff Pessimism Deepens; Inflationary Trade-Down Persists: US Consumer Survey Insights