Insight Report 8 minutesAI Fast Becoming Retail’s Preeminent Technology: Revisiting the CORE Framework Coresight Research May 20, 2019 Executive SummaryArtificial intelligence (AI) has established itself as the preeminent technology in retailing. In this report, we revisit the four overarching use-cases for AI in retail companies identified in our CORE framework: Communication, with personalized homepages, emails and app experiences, plus chatbots, virtual assistants and voice assistants. Optimize Pricing, by forecasting demand and reviewing competitor pricing, which feed into dynamic pricing. Rationalize Inventory, through forecasting consumer demand, smart allocation of inventory and automated audits. Experiential Retail, with AI bringing new ways for shoppers to engage, discover, buy and pay. Click here to view more reports on AI in retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Innovator Profile: Sotira—Managing Reverse Logistics and Offloading Surplus Inventory with AIFinancial Sentiment Turns Negative: Weekly US Consumer Sentiment, Week 11, 2025—InfographicConsumer Sentiment Steadies: Weekly US Consumer Sentiment, Week 13, 2025—InfographicWeekly US Store Openings and Closures Tracker 2025, Week 12: Forever 21 To Close All Stores; Dollar General Announces Major Store Expansion Plan