2Q23 US Livestreaming Tracker: Video-Sharing Platforms Overtake Social Media as a Live-Shopping Destination

Primary Analyst: Charlotte Rothschild, Analyst
Contributors
Primary Analyst: Charlotte Rothschild, Analyst
Sector Lead: John Harmon, CFA, Associate Director of Technology Research
Other Contributors: Philip Moore, Head of Custom Research
Deep Dive

What's Inside

The Coresight Research US Livestreaming Tracker is a quarterly series that provides updates on trends in the live-video e-commerce space. We analyze findings from proprietary US consumer surveys on the role of livestreaming in the shopping journey.

In this report, we present data from our latest survey, conducted in April 2023, which asked consumers about their engagement with “shoppable livestreams” (live, online videos focused on promoting and selling products) in the past three months.

Data in this report, based on proprietary survey findings, include:

  • Use of livestream shopping—frequency of watching shoppable livestreams and reasons for watching
  • Livestream shopping platforms—platforms used to watch shoppable livestreams (and breakdowns by age groups and platform type) and product categories that viewers have watched vs. purchased via livestreaming
  • Purchasing process—spending via livestreaming across selected product categories and reasons for cart abandonment
  • Livestreaming content—formats that viewers prefer to watch, degree of influence of livestream technology and host characteristics on purchase decisions, and future expectations for content

Companies mentioned in this report include: Costco, Dollar General, Facebook, Home Depot, IKEA, Instagram, Kohl’s, Sam’s Club, Sephora, Target, Twitch, Ulta Beauty, YouTube

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