The State of In-Store Retailing 2025: The Dawn of New-Age Stores, Powered by Technology

Georgina Smith

Head of Editorial

Manik Bhatia

Head of Custom Research
June 25, 2025

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This video presents highlights from our in-depth research report (our second annual study) on the state of in-store retailing.

  • How are in-store inefficiencies damaging profitability for US retailers?
  • How can retailers leverage technology to combat challenges and protect margins?

We analyze critical survey data and discuss key implications to help retailers optimize physical store operations. From inventory management to out-of-stocks to pricing execution to planogram compliance, discover the transformative potential of store intelligence technologies.

Our analysis is informed by Coresight Research surveys of retailers in the drugstore, grocery, mass merchandise and warehouse club sectors.

The full report is produced and made available to non-subscribers of Coresight Research in partnership with Simbe, a store intelligence technology provider.

Other relevant research:

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