Executive Summary

  • H&M reported that total sales growth for 2Q18 was flat in constant-currency terms.
  • Sales excluding VAT grew by 1.2% in reporting currency. Including VAT, sales rose by 2.0% in the quarter.
  • The total number of stores increased by 6.7% year over year to 4,801, as of May 31, 2018.

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Executive Summary

  • This week’s note “From the Desk of Deborah Weinswig” discusses what Amazon has done with Whole Foods in the year since it announced it was acquiring the grocery chain and other changes in the US grocery sector over the last 12 months.
  • ModCloth, the Walmart-owned clothing site, is opening brick-and-mortar stores in San Francisco, Los Angeles, New York and Washington, DC, after years of operating mostly online.
  • French retail group Carrefour has partnered with tech giant Google to allow customers in France to shop for Carrefour products across Google’s platforms, which include Google Assistant, Google Home and the Google Shopping website.
  • Japanese online flea market Mercari is looking to raise $1.2 billion in an IPO in a bid to expand overseas and replicate its domestic success in foreign markets. Mercari stated in a regulatory filing that the IPO would value it at around $3.7 billion.

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Executive Summary

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Our monthly UK Retail Sales Report reviews the latest sector data published by the Office for National Statistics (ONS).

Highlights from our May UK Retail Sales Report:

  • Warm May weather prompted British consumers to flock to the shops over the month’s two public holidays, to the benefit of grocery stores, clothing specialists and DIY stores.
  • In value terms, sales climbed by 6.3% year over year in May. In volume terms, growth came in at a very strong 4.4%. In other words, growth was driven by shoppers buying more, not by prices rising.
  • The ONS reported that total shop-price inflation moderated to 1.8% in May, from 2.0% in April.
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Executive Summary

  • This week, the Coresight Research team is in Shanghai attending Asia’s fastest-growing consumer technology event, CES Asia 2018, which runs June 13 to June 15. This year’s event has attracted over 500 global companies exhibiting at the show and more than 40,000 attendees and over 1,200 media. This is the first of two reports on our key takeaways from the event, which features the latest product launches and transformative technology, including, artificial intelligence (AI), augmented/virtual reality (AR/VR) and vehicle technology.
  • Kevin Ho, President of Handsets Product Line at Huawei, gave a keynote address, which centered on Huawei’s vision of the future of mobile images. Ho believes the breakthroughs in technology to capture images stem from humans’ aspirations in terms of recording, innovating and sharing.
  • Smart cars and autonomous driving are taking center stage at CES Asia this year. User interface is also a key area of improvement that is being focused on. We expect autonomous-driving technology to first be applied in specific areas, such as at industrial parks and factories, before being rolled out to the general public transportation system.

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Executive Summary

Coresight Research tracks store closures, openings and bankruptcies for a select group of retailers in the US and the UK.  Our Weekly Store Tracker focuses on department stores and specialty retail stores, including, but not limited to, those selling softlines, hardlines, consumer electronics, groceries and furniture.

Click here to view our full collection of Weekly US and UK Store Trackers.

Highlights from this week’s Store Tracker:

  • Year-to-date 2018, the number of US store closure announcements stands at 4,134 and the number of store openings is 1,885.
  • Sears announced it will close another five stores.
  • Lands’ End plans to exit around 74 Sears department stores this year. Lands’ End will open a further 3–4 standalone stores during the rest of the year.
  • Kroger will close all of its 14 stores in the Raleigh-Durham, NC, market.
  • Year to date in the UK, there have been 895 store closure announcements and 620 store opening announcements.
  • Poundworld, a 335-store UK chain, entered administration this week.
  • N Brown has announced plans to close 20 stores.
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Executive Summary

  • Japanese multinational firm Fujitsu announced the launch of Fujitsu Intelligent Society Solution Blockchain Asset Service, a cloud service, blockchain-based reward system for retail and hospitality operators.
  • The service enables companies to connect their apps to a blockchain-based system that tracks shoppers’ collection of reward points and use of coupons and benefits, information that is used for consumer analytics and to encourage shoppers’ loyalty.
  • Fujitsu has been active in the commercial development of blockchain applications during the past few years, including the opening of a Blockchain Innovation Center in Brussels in March 2018 and a trial of a person-to-person money transfer service using blockchain technology in collaboration with major Japanese banks in October 2017.

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Executive Summary

This report forms part of our Innovator Intelligence series, which focuses on emerging companies that are disrupting traditional retail and fueling innovation across the retail value chain.

Spring Marketplace (Spring) has created a platform that helps retailers extend their existing customer relationship management (CRM) and marketing efforts beyond traditional methods. Through partnerships with payment networks (Visa, Mastercard and American Express), Spring connects consumers’ payment cards to customized retail loyalty programs, enabling retailers to track how their digital marketing affects in-store transactions and tailor their future efforts accordingly.

  • Omnichannel marketing is a priority for retailers, but most CRM solutions do not enable the tracking of real-time purchase data in physical stores, where roughly 80% of sales still occur. Historically, the trouble has been connecting data from different channels, devices and departments. When customer data are fragmented, so, too, are customer profiles and marketing activities.
  • Spring’s solution enables client companies’ online and store operations to work together to increase overall customer engagement and drive revenue. Every store transaction and website visit is an opportunity to use smart messages and incentives to increase patronage across channels.
  • For one national retailer, Spring surfaced that only 6% of its customers shop both online and in-store, but that those who shop both channels are worth 3.5 times more,meaning there is a sizable, $165 million revenue opportunity in engaging the other 94%.
  • Spring provides two core feature sets: Customer Insights and Customer Engagement. The first provides clients a complete view of customers’ spending behavior in-store and online. The second turns these analytics into targeted marketing strategies in the form of real-time messaging and incentives.
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Executive Summary

  • Restoration Hardware reported 1Q18 adjusted EPS of $1.33, up from $0.05 in the year-ago period and above the $1.01 consensus estimate. Revenues were $557.4 million, down 0.8% year over year and below the $563 million consensus estimate.
  • Comps were up 1%, following a 9% increase in the year-ago quarter and topping the (1.3)% consensus estimate.
  • The company raised its FY18 EPS outlook to $6.34–$6.83, from previous guidance of $5.45–$6.20, and compared to the $5.87 consensus estimate. The company expects full-year adjusted revenues of $2.53–$2.57 billion, implying growth of 5%–7%, in line with the $2.55 billion consensus estimate.

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Executive Summary

  • Boohoo.com reported 1Q19 group revenue growth of 53.0% to £183.6 million in the three months ended May 31, 2018.
  • Group gross margin expanded by 100 basis points to 55.2% during the quarter.
  • The company maintained the guidance provided at the FY18 results update: for full-year revenue growth in the range of 35.0%–40.0% and adjusted EBITDA margin of 9.0%–10.0%.

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Executive Summary

The women’s plus-size apparel market has been under served historically, but recent trends show that the segment has been growing at a faster rate than the US apparel market overall. Above-average growth in plus-size fashion will continue to be propelled by increased supply, changing consumer demographics and psychographics, and higher obesity rates through 2021.

  • Global access and transparency, the democratization of retail (allowing smaller startups to compete), and social media are changing the plus-size market.
  • Younger plus-size shoppers are vocal, particularly on social media, about demanding fashion that fits; they do not want to be marginalized because of their body shape. Savvy retailers are beginning to address these shoppers as well as older plus-size shoppers.
  • American consumers spent $21.4 billion on women’s plus-size clothing in 2016, according to The NPD Group, equivalent to about 17.5% of total women’s apparel sales, we estimate. Yet the obesity rate among American women ages 20 and over is 38%, according to data from the US Centers for Disease Control and Prevention.
  • If the 38% of American women who are classified as obese were to spend the same amount on clothing as the average American woman, the plus-size market would be valued at $46.4 billion, we estimate.
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Executive Summary

The inclusive clothing and accessories market, which encompasses adaptive, smart and stress-free clothing designs as well as plus sizes and extended sizes, is underserved in retail. In this report, we focus on the adaptive clothing market opportunity and discuss some of the startups, retailers and designers that are working to meet the clothing needs of people with various disabilities and conditions. A future report will take a deep dive into inclusive design and the plus-size market opportunity.

  • Coresight Research estimates that the global adaptive clothing market will total $278.2 billion this year and grow to $325.8 billion in 2022. We further estimate that the US adaptive clothing market will reach $44.5 billion in 2018 and grow to $51.8 billion by 2022.
  • Chronic disease is the leading cause of death and disability in the US, according to the US Centers for Disease Control and Prevention (CDC), and about half of American adults have one or more chronic health conditions. People receiving treatment for diseases such as cancer often have specific clothing needs that have not been met in the past.
  • A number of designers and brands are emerging to solve specific adaptive clothing needs and Target and Zappos are two innovative mainstream retailers that have moved definitively into inclusive design by creating apparel and accessories for the adaptive clothing market.
  • Nearly all the adaptive clothing designers we interviewed for this report said that they had originally set out to solve a clothing issue for someone they knew, and then created their brand once they realized how many others could benefit from their design.
  • Educational teaching platforms such as Open Style Lab are partnering with various communities to help address the wearables needs of individuals with disabilities. Other educational institutions are fostering positivity and discussion regarding beauty and disability through class sessions focusing on self-affirmation and inclusion.
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Executive Summary

  • The event featured NYFTL’s fifth cohort class of startups, which consisted of nine women-led companies that have developed innovations at the intersection of fashion, retail and technology.
  • This year’s NYFTL included companies working on technical solutions focused on analytics, artificial intelligence (AI), machine learning, visual search, RFID, return solutions and manufacturing.
  • The startups’ various areas of focus include creating new ways for customers to shop, new ways for retailers to track engagement and new ways for retailers to communicate and engage with customers.
  • The nine startups that participated in NYFTL’s fifth cohort and in the Demo Day included: Cherry Pick.ai, Eon, EverThread, Fashwell, Find Me A Shoe, Headliner Labs, Linc, Narrativ and Shimmy.

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Executive Summary

  1. Amazon is hiking the cost of Prime membership in the US from $99 to $119. The company has already increased the cost for new members and it will begin charging the higher rate for renewals next month. We see this as a risk, and in this week’s note, we outline why.
  2. In the US, almost two-thirds of consumers have access to Prime. When we surveyed US consumers in January, some 43% of respondents said that they have a personal Prime membership and a further 21% said that they have access to Prime benefits through someone else in their household, indicating that a total of 64% of Americans have access to the program. The remaining 36% of those we surveyed said that did not have any access to Prime membership.
  3. That high overall access rate means that Amazon’s opportunity to grow Prime memberships is becoming more limited, which may be tempting Amazon to try to recoup some more of the costs associated with Prime through higher fees.

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Executive Summary

The Coresight Research team attended day one of the NACS Convenience Summit Europe 2018 in London on June 6. Here are our top takeaways from the day:

  • Technology will play a key role in the future of convenience stores (c-stores). In digitalized c-stores, human employees will be assisted by computer vision and artificial intelligence (AI) designed to enhance the shopping experience. Unstaffed c-stores will complement, rather than replace, staffed c-stores as part of companies’ multichannel strategies.
  • C-stores need to meet the expectations of an increasingly curious, demanding and impatient consumer base. To better serve shoppers, many c-stores are turning into food-service locations.Shoppers dine in-store and retailers use technology such as digital displays that show different meal options to adapt stores to different dining occasions throughout the day.
  • C-store shoppers want speed in general, and 30% of visitors to c-stores located in public transportation hubs have only two minutes for shopping. Self-checkout and innovative payment options help retailers deliver faster shopping experiences.
  • Shopper behavior is changing as consumers visit stores more often, and that trend favors convenience shopping. However, discounters, which provide proximity shopping, present a competitive threat to c-stores. To ensure future growth, c-stores should focus on fresh food, which is currently the largest category, and one of the fastest-growing, in the c-store channel.
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