Reasons to Read

Shifting consumer preferences and disruption in the US consumer packaged goods (CPG) industry are prompting brands and retailers to adapt across a number of themes, which include:

  • Health and wellness
  • Male grooming
  • E-commerce
  • Digitalization

We identify and explore 10 top trends for the US CPG industry, with highlights including rising consumer interest in CBD, the disruptive impact of Amazon and an increasing emphasis on sustainability.

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Reasons to Read

The Coresight Research team was at the Day of Retail Professionals in Belgrade, Serbia, on October 29, focused on themes including investment, challenges and innovation in retail. Representatives from governments, banks and over 70 leading retailers were there.

These are the key insights from the day:

  • Experience is the future of retail
  • Technology is the enabler of experiential retail
  • The shopping center of the future will be more than a shopping destination

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Reasons to Read

This year, the Women’s Wear Daily Apparel and Retail CEO Summit has a theme of Movers + Makers, highlighting the people that are powering the fashion business through innovation. We highlight key insights from the first day of the event, covering:

  • Brands’ social engagement
  • Artificial intelligence
  • Strategic partnerships
  • Mobile commerce
  • Spectacular retail

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Executive Summary

Our Innovator Intelligence series looks at emerging companies disrupting traditional retail and fueling innovation across the retail value chain. This report focuses on how the introduction of 3D body scanning may disrupt the retail market as we know it.

  • Incorrect size and fit are the primary reasons for apparel returns. One reason is the industry does not use a standardized sizing system. Even standard fits established by individual retailers are not based on empirical knowledge of what the customer really looks like.
  • As online purchases rise, so do returns. Customers who can’t try on clothes often buy several sizes, try them on to find the right fit and return the rest – a great convenience for the shopper but a challenge for retailers.
  • 3D body scanning technology may hold the solution – while also disrupting traditional manufacturing methods. The technology can help brands and retailers deliver better products and more deeply personalized shopping experiences.
  • The underlying technology continues to develop, but the implications for online retail could be enormous.
  • One startup in this space, 3DLOOK, offers a deeper level of personalization based on actual body data to make connections between people and products. This allows customers to purchase clothing that fits while delivering body data and insights to retailers to help them create better fitting garments.
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Reasons to Read

Amazon profits fall for the first time in more than two years thanks to high one-day delivery costs. ·

  • Amazon.com reported 3Q19 revenues of $70.0 billion, up 23.7% year over year and above the consensus estimate of $68.8 billion to $63.5 billion. However, EPS was $4.31, down 27.1% year over year and below the $4.59 consensus estimate.
  • AWS revenue growth slowed, to 34.7% from 37.3% the prior quarter. But still, AWS contributed 71.6% of corporate operating income.
  • The company guided for 4Q19 revenues of $80.0-86.5 billion (up 11-20% year over year), below the consensus estimate of $87.39 billion; and provided guidance of operating income of $1.2-2.9 billion, far below the $4.2 billion consensus estimate.

But earnings per share (EPS) declined from $5.91 to $4.31 a share, the first time Amazon earnings have shrunk year-over-year since June 2017, and below the consensus of $4.59 a share, according to FactSet.

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Reasons to Read

There are a number of culturally meaningful festivals in China – many of which offer excellent opportunities for branding or promotions.

Spring Festival, commonly referred to as Chinese New Year, is the most important festival of the year. Families gather to celebrate in a series of festivities that spread across several days.

We’ve seen Luxury brand Gucci launch a festive-themed collection with images from the 1933 United Artists’ short “Three Little Pigs,” for the year of the pig. The collection consisted of wallets, watches, handbags and sneakers.

Maybelline released a make-up collection that includes a mahjong set that replaced the traditional symbols on the tiles with lipstick, New York City icons – and the Maybelline M logo on the back.

Tory Burch introduced a collection for Qixi Festival (“Chinese Valentines Day”) consisting of four special handbags, a case for business cards (very popular in Asia), the brand’s signature ballet flats in pink and red blocked colors and stripe prints – modeled by popular Chinese model Liu Wen.

Starbucks also launched a tea set gift box in collaboration with hinese luxury fashion brand Shang Xia, offering modern products with a contemporary twist on traditional themes.

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Reasons to Read

Competitive video gaming—known as esports—has become a global mass phenomenon. In this report, we look at the growing popularity of esports and observe six opportunities the sector presents to brands and retailers to expand the scope of their marketing campaigns and engage with the growing community of esports gamers.

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QUESTION OF THE WEEK: How Do the Two Types of Loyalty Programs in the Retail Sector Differ?

The retail sector sees two major types of loyalty programs: proprietary and coalition.

Executive Summary

Consumers are looking for convenience in buying and accessing medication and healthcare services. In the US, Walgreens and CVS are accelerating their investments in e-commerce and digital healthcare to compete with mass merchants and online pharmacies.

  • Walgreens and CVS are improving the functionality of their mobile apps and offering fast delivery services on prescription drugs and other products.
  • The two retailers are investing in more personal and accessible healthcare services.
  • Walgreens and CVS continue to face competition from other players such as Walmart, Amazon and online-focused pharmacy companies.
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Executive Summary

On October 17, the Coresight Research team attended the Sourcing Journal’s Sourcing Summit New York. The event brought together supply chain executives to discuss existing challenges and new technologies in apparel. These are some of our key insights from the event:

  • The fashion business has changed: It is being forged by more demanding consumers, an ever-changing retail landscape and the emergence of new technologies.
  • Industry leaders are developing new strategies to mitigate sourcing costs.
  • Digitally native direct-to-consumer (DTC) brands are focused on brand design, branding, and digital ads – and are looking for solutions that make their products cheaper, better and more efficient.
  • Sustainable sourcing at scale is top of mind.

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Reasons to Read

The 11.11 Global Shopping Festival (also widely referred to as Singles’ Day or Double 11) is coming soon. Held annually on November 11, the once small Alibaba-invented shopping holiday has ballooned quickly to become the world’s largest shopping festival. With the 24-hour shopping extravaganza just few weeks away, Chinese e-commerce giants are already actively promoting and preparing for the event. We look at what’s new this year.

  • E-commerce giants are eyeing lower-tier cities as the biggest growth opportunity, leveraging group buying platforms and launching consumer-to-manufacturer products.
  • Livestreaming is becoming a must-have marketing toolto engage with customers and promote products.
  • While discounts are a hallmark of Singles’ Day, this year merchants are focusing more on enhancing the overall customer shopping experience.

Click here to read more Coresight coverage of Singles’ Day for 2019 and prior years.

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Executive Summary

We analyze the buy online, pick up in mall (BOPIM) model, and assess how some global shopping-center operators are using this service to draw traffic to their malls.  

  • BOPIM has been trialed or adopted by a number of global mall owners as it drives traffic and provides cross-selling opportunities for their tenants.
  • Mall owners can operate BOPIM themselves or partner with third-party fulfillment companies.
  • Where shopping centers manage BOPIM themselves, they will see a whole new internal logistics operation. Like the retailers that are their tenants, these malls must stand ready to fulfil orders smoothly and efficiently.
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Executive Summary

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies.

  • In the US, year-to-date announced closures have already exceeded the total we recorded for the full year 2018. Coresight Research estimates announced US store closures could reach 12,000 by the end of 2019.
  • So far this year, US retailers have announced 8,993 store closures and 3,780 store openings. This compares to 5,844 closures and 3,258 openings for the full year 2018.
  • Year to date, UK retailers have announced 498 store closures and 648 store openings.

 

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Executive Summary

October 25, 2019

  • This week’s note “From the Desk of Deborah Weinswig” looks at how loyalty programs not only boost shopper engagement – but also drive greater spend.

In the news this week

  • UPS signed an agreement with CVS Health for drone delivery of prescription drugs and over-the-counter products.
  • Burberry has launched an online game called B Bounce, the first time the luxury brand has offered a gaming experience on Burberry.com.
  • Walmart CEO Doug McMillon wrote to Indian Prime Minister Narendra Modi asking for a more open and stable regulatory system in India for global retailers.

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Executive Summary

With this series, 30 Global Retail Cities, we profile the world’s major shopping cities—from fashion capitals such as Milan to shopping hubs such as Honolulu. We curated the top retail stores in each city, along with must-see shopping districts, major retail events innovative store formats.

Highlights:

  • Detroit became the first US city to be named a UNESCO “City of Design” in 2015.
  • The annual Eastern Market After Dark event allows local Detroit designers and entrepreneurs to showcase their creations and ideas during the city’s month of design.
  • Located on Canfield Street, Shinola is a Detroit-based luxury retailer that sells handcrafted watches, bicycles, leather goods and jewelry. The store has an in-house café and florist.
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