Reasons to Read

We discuss the value of artificial intelligence (AI) to beauty retailers and its use cases, applying Coresight Research’s proprietary CORE framework for AI in retail. We also highlight a number of key insights from China, based on data from Coresight Research’s Beauty Consumer Survey, which was conducted in October 2019.

This report assesses the shopping preferences of Chinese beauty consumers and how brands could use AI throughout their supply chains to address market demand in the following key areas:

  • Communication, using AI-driven personalization, social media and shopping festivals
  • Price optimization and product promotion on e-commerce platforms
  • Inventory rationalization to streamline the fulfillment process
  • Experiential retail and the opportunities present in the beauty sector
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Reasons to Read

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Highlights from our October US Retail Sales Report:

US retail sales grew again in October – but with mixed results 

  • Sales growth accelerated in food and beverage stores, general merchandise stores and motor vehicle and parts dealers. 
  • But several sectors saw sequentially slower growth in October, with department stores (a sub-set of general-merchandise stores) hit hardest. 
  • Clothing and accessory stores also posted declines – albeit slower than the prior month. 
  • Nonstore retailers grew rapidly. 
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Reasons to Read

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Highlights from our October Retail Traffic report:

October US retail traffic and in-store metrics were a mixed bag, with fluctuations week by week and across regions. 

  • All regions posted sales and traffic declines in October 
  • The third week performed well in some areas  
  • The fourth week saw the largest declines other areas 
  • The northeast was affected by powerful wind storms, while the west experienced cool conditions 
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Reasons to Read

The pre-sale period for the 11.11 Global Shopping Festival this year began on October 21, and international and domestic brands were eager to use this time to launch promotional campaigns. We discuss the strategies employed by brands and retailers across different categories on Tmall to achieve a number of objectives:

  • Encourage early and high-value orders
  • Increase customer engagement
  • Promote store membership

Click here to read more Coresight coverage of Singles’ Day for 2019 and prior years.

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Executive Summary

  • The CEW Connected Consumer 2019 Conference
  • The beauty industry continues to evolve at a rapid pace in China.
  • Consumption in China is driven by a young, affluent and demanding generation, which has led to the advent to New and Boundaryless retail.
  • New Retail is evolving into Spectacular Retail in the West.
  • Western retailers are increasing spending on technologies such as AI to achieve Spectacular Retail.
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Executive Summary

November 17, 2019

  • This week’s note “From the Desk of Deborah Weinswig” looks at another record-breaking Singles’ Day – and what it means for Western retailers.

In the news this week:

  • Amazon reportedly plans to launch its own low-cost grocery format with a store in Los Angeles in 2020 – not a Whole Foods nor an Amazon Go store – something new.
  • US fashion house Kenneth Cole opened its first flagship store in India in Mumbai and plans to open 10 stores in India in the next three years.
  • UK clothing retailer Quiz has collaborated with fashion-tech startup True Fit to deliver its custom fitting solution across its entire online collection in an effort to enhance the online experience – and reduce returns. 

Reasons to Read

Coresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics, selected US retailers’ same-store sales and key global consumer indicators. Click here to view our full collection of Monthly Reports.

Highlights from our October UK Retail Sales Report:

UK retail sales continued to grow at a reasonably healthy clip in October 2019, albeit more slowly than in September. 

We review the monthly data for UK retail in total and by sector: 

  • We chart the trend in total value and volume retail sales growth over the last 13 months. 
  • We show value sales growth for 20 sectors across food and nonfood retail, for each of the latest three months. 
  • We discuss the growth in online retail sales, by major sector.  
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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week
  • Year-to-date 2019 major US store openings and closures
  • 2019 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Amazon in the US and supermarket chains Lidl and Sainsbury’s in the UK. We also discuss quarterly store openings/closures settlements following the release of quarterly company filings this week.

In the US, year-to-date announced closures have already exceeded the total we recorded for the full year 2018. So far this year, US retailers have announced 9,052 store closures and 3,956 store openings.

Click here to view our full collection of Weekly US and UK Store Trackers.

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Reasons to Read

As part of our comprehensive series of reports covering the Chinese shopping festival known as Singles’ Day, we provide highlights of the promotions that retailers offered on November 11, both online and in physical stores.

This report covers the global expansion of the shopping holiday this year, focusing on the following regions:

  • US
  • Hong Kong
  • India
  • Europe

Click here to read more Coresight coverage of Singles’ Day for 2019 and prior years.

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Reasons to Read

Adidas opened a new four-floor Adidas LDN flagship store on London’s Oxford Street in late October. The Coresight Research team visited the store shortly after its launch to see what new and exciting features it offers.

We discuss how, in the latest example of “spectacular retail,” Adidas has incorporated the following key themes in its new store, with a focus on improving the shopping experience for its customers:

  • Digital integration, including interaction with the Adidas app
  • Specialist services and product customization
  • Immersive product experiences
  • Localization features
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Reasons to Read

German business software group SAP announced ambitious plans to grow margins five percentage points through 2023 at its most recent capital markets day.

Management outlined areas in which SAP can improve and grow:

  • Starting and ending with the customer.
  • Defining one set of priorities for the company.
  • Ensuring focus based on clear priorities.
  • Reviewing the business through three realities (market, product and financial).
  • Driving accountability through focus.

Reasons to Read

Four major UK department-store chains—House of Fraser, Debenhams, Marks & Spencer and John Lewis—have come up against sustained structural shifts in retail in recent times.

In this report, we detail the resulting decline of these companies, assessing a number of factors:

  • Where department stores went wrong
  • The use of company voluntary arrangements to prevent business collapse and subsequent revival plans
  • Internal struggles and poor management decisions
  • Strategies that have been tried but failed, including e-commerce, destination retail, private-label products and store closures

The appendix includes timelines of key events.

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Reasons to Read

AI is a powerful tool that can greatly improve customization—but offers many other benefits, such as:

  • Understanding your customers better.
  • Providing enhanced services.
  • Offering a more seamless shopping journey.
  • Entertaining the customer during the shopping experience.
  • Improving operational efficiency.

We’re seeing leaders and emerging players specializing in areas such as marketing, customer service, sentiment analysis and demand forecasting. This report uses our proprietary Coresight Matrix to evaluate who’s leading and who is emerging in innovation and market power.

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Reasons to Read

We have identified five key takeaways from this year’s American Apparel and Footwear Association Executive Think Tank, covering the following themes:

  • Digitalization and transparency in supply-chain operations
  • Climate change
  • China market entry
  • Physical store transformation, using Coresight Research’s BEST framework

Reasons to Read

As part of our comprehensive series of reports covering the Chinese shopping festival known as Singles’ Day, we detail the sales performances of major e-commerce players on November 11, namely Alibaba and JD.com.

This report summarizes highlights from the shopping holiday, covering the following content:

  • Alibaba’s impressive results compared to 2018
  • JD.com’s transaction growth
  • Global brand participation and product offerings
  • Innovative consumer shopping experiences, including livestreaming
  • Consumption in lower-tier cities
  • A focus on sustainability

Click here to read more Coresight coverage of Singles’ Day for 2019 and prior years.

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