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Weekly Insights Dec 31, 2015

Retail’s best performers continue to be concentrated at the high and low-ends, while the middle market remains pinched, as illustrated by the Weinswig Hourglass Model. We expect 2016 to remain another “hourglass year”, with the midmarket segment squeezed by discount chain expansion and a reduction in discretionary spending.

Retail Loyalty Programs: A Global View

Many retailers offer loyalty programs to attract new customers and satisfy loyal ones. With rewards ranging from coupon offers to regular savings to exclusive, personalized experiences, loyalty programs provide perks and value to members.