Well-designed loyalty programs offer retailers the opportunity to gain a larger share of wallet and increase customer retention. In this report, we examine best practices for implementing loyalty programs and how retailers can leverage consumer data to drive growth, as well as emerging trends in this field.
Part of our Holiday 2019 series, this report outlines key developments related to holiday hiring in US retail
On October 15, 2019, Amazon announced via a blog post that it had finished migrating its internal consumer databases from Oracle database software to Amazon Web Services (AWS).
In the two-plus years since its $13.7 billion acquisition of Whole Foods Market, Amazon has gained valuable insight into consumer behavior and physical retail. The e-commerce giant is now taking action to increase its presence in the grocery sector.
In this report, we dive into the digital outlook for US retailers for the 2019 holiday season, including a cross-channel shopping trend and the dominance of e-commerce giant Amazon.
“Unstaffed” is a new store format that has emerged in recent years around the globe. In this report, we look at the development of this concept and associated technologies, as well as the challenges that unstaffed stores present to retailers.
Weekly US and UK Store Openings and Closures Tracker 2019, Week 41: Bed Bath & Beyond Plans More Store Closures
In the US, year-to-date announced closures have already exceeded the total we recorded for the full year 2018. Coresight Research estimates announced US store closures could reach 12,000 by the end of 2019.
Both Flipkart and Amazon announced record-high sales in their respective festive season sales in 2019, driven by significant growth in non-tier-one cities and towns. In this report, we look at the success of this year’s Big Billion Days and Great Indian Festival shopping holidays.
Private labels are a serious challenge for CPG brands, taking a considerable share of the market. Retailers have an advantage in capturing consumer insights to develop private label products. Compared to traditional brands, private labels carry lower cost for advertising, marketing and slotting fees.
Flipkart’s annual Big Billion Days (BBD) sales event and Amazon’s Great Indian Festival (GIF) kicked off on September 29, and are running for six days through October 4.
Flipkart’s annual Big Billion Days (BBD) shopping festival kicks off September 29 and will run for six days this year, through October 4.
Amazon Go Was Originally Forecast to Comprise 156 Stores with Sales of $639 Million in 2020, According to Leaked Company Documents
Amazon documents from 2018 contain pertinent details about the company’s plans for its Amazon Go stores.
With 1.9 million women’s and men’s clothing products listed, Amazon.co.uk almost certainly offers the UK’s biggest selection of apparel.
Gamification in supply chain and inventory management training can motivate employees. To be effective, gamification training programs should be well designed, have clear objectives and be able to provide real-time feedback and rewards.
We take a deep dive into US shoppers’ expectations for the 2019 holiday season.