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Product TypeDeep Dive | premium

RetailTech: Supply Chain Software—Shaking Off the Chains of the Past

Supply chain software was already becoming an essential tool to manage complex, data-fueled retail prior to the Covid-19 outbreak, but the pandemic has further underscored the need for retailers to have flexible, adaptable supply chains. We explore the functionality of the modern supply chain, its components and the leading global companies that provide software tools for supply chain management.

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Product TypeDeep Dive | premium

US Survey Update: Product Returns amid the Pandemic (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we focus on consumer attitudes toward product returns amid the pandemic and for the 2020 holiday season. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on November 17.

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Product TypeDeep Dive |

Using Prescriptive Analytics To Improve Customer Satisfaction

Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies.

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Product TypeDeep Dive | premium

Singles’ Day 2020: Analyzing Merchants’ Marketing Campaigns

As part of our coverage of Singles’ Day 2020, we review the marketing campaigns that various brands and retailers launched on Alibaba’s Tmall platform to encourage consumer spending during the shopping festival. We focus on three themes: financial incentives, community building and livestream/influencer marketing.

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Product TypeDeep Dive | premium

US Survey Update: Latest Insights into Consumers’ Holiday Shopping Plans (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we focus on consumers’ expected shopping behaviors for the 2020 holiday season. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on November 10.

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Product TypeMarket Outlook | premium

The US Denim Market: Recovery Driven by Casualization, Sustainability, Collaboration and Technology

We explore key trends in the US denim market—such as casualization and sustainability—that we expect will help support the market’s revival. We discuss how Covid-19 has disrupted the US denim market’s recent positive trajectory, with data analysis of the market’s size and predictions for future growth.

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Product TypeDeep Dive |

Unboxing the Gifting Market amid Experience-Driven Retail

We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike.

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Product TypeDeep Dive | premium

US Survey Update: Discretionary Categories See Online Uptick as More Consumers Avoid Stores (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we highlight an uptick in online shopping in discretionary categories, influenced by consumers’ avoidance of brick-and-mortar stores and other public places. We also present findings around the activities that consumers expect to do in the next two weeks. Our consumer survey was undertaken on November 3.

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Product TypeMarket Outlook | premium

The US Menswear Market: More Casual, More Competitive

The US menswear market is becoming more focused on comfortwear, casualwear and activewear, with these categories trending among consumers amid the Covid-19 pandemic. We explore the market shift and discuss what brands and retailers are doing to differentiate themselves in an increasingly competitive environment—including through value private labels, technical innovation and collaborations.

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Product TypeDeep Dive | premium

US Survey Update: Consumers’ Shopping Plans for Thanksgiving and Black Friday (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we discuss whether consumers expect to shop for Thanksgiving and Black Friday, and the most popular categories for intended purchases. We also present findings around consumers’ avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on October 27.

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Product TypeDeep Dive | premium

Holiday 2020: Hottest Toys

Continuing our Holiday 2020 series, we explore the hottest toys in the US, based on the key trends that we think are going to influence toy gifting this shopping season. We also summarize the top-toy lists from major US retailers, namely Amazon, Kohl’s, Target and Walmart.

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Product TypeDeep Dive | premium

US Survey Update: Online Apparel Shopping Tapers Off, Purchases in Electronics Improve (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we highlight changes in online apparel shopping behavior and improvements in electronics retail. We also present findings around consumers’ avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on October 20.

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Product TypeDeep Dive |

Bridging the Retail Merchandising Execution Gap

We explore the execution of merchandising in retail, including challenges, best practices and the impact of effective execution on retailers’ total revenues. We leverage findings from an August 2020 Coresight Research survey of global retailers involved in decision-making around retail merchandising.

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