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Is Omnichannel the Future for Furniture Retail?

In the furniture sector, e-commerce continues to grow rapidly as cross-channel shopping trends evolve. The shopping journey is therefore becoming more complex, and retailers are being forced to rethink how they engage with customers. We explore how major players in the home furnishing market are investing in omnichannel transformation, as well as the challenges associated with this type of strategy.

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Global Tourism: Improved Infrastructure and Enhanced Shopping Experiences Are Driving Airport Retail Sales

As part of our quarterly Global Tourism series—which discusses domestic and international tourism themes and trends—we explore the booming airport retail market. Key factors contributing to the growth of the sector include the influence of Chinese travelers, the rise of budget airlines and enhanced shopping experiences and customer engagement.

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Private Labels in US Beauty and Personal Care

We consider the penetration of private labels in the US beauty and personal care sector over recent years and discuss the impact of contextual factors such as market fragmentation. Private labels remain a hot topic in beauty, particularly in the skincare category, and leading retailers such as Amazon and Walmart debuted private-label beauty products in 2019. We offer our view on why private labels are important for retailers as well as the challenges they present.

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