Deep Dive 12 minutes PremiumUnstaffed Stores: The Future Retail Format? Coresight Research October 14, 2019 Executive SummaryWe look at the development of unstaffed stores, including checkout-free stores, to understand their potential and limitations as the format of the future. The technologies used in unstaffed stores affect the extent to which a shopping experience can be seamless. Al-powered cameras and sensors come with higher development costs but offer a more convenient shopping experience compared to the use of radio-frequency identification technology. The Japanese government is attempting to relieve the labor shortage problem by inviting five convenience store chains in the country to automate their stores nationwide by 2025 using RFID technology. China is a pioneer in the field of unstaffed stores. However, we have seen frequent store closures after relentless expansion, which reveal the challenges that unstaffed stores face surrounding operating costs, customer experience and range of product offerings. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Generative AI Latest: Indian Conglomerates Enter the Space, the US Drives the Responsible Use of AI, Adobe Launches New ProductsChinese New Year 2024 Preview: Good Fortune for Retail as the Year of the Dragon Takes Off—China Retail InsightsWeekly US and UK Store Openings and Closures Tracker 2024, Week 9: Macy’s Announces Store Opening and Closure PlansConsumers’ Appetite for In-Store Shopping Remains Resilient: China Consumer Survey Insights