Flash ReportBig Lots Names Stephen M. Haffer as Chief Customer Officer Coresight Research February 8, 2018 Executive Summary On February 5, Big Lots announced the appointment of Stephen M. Haffer as Senior Vice President, Chief Customer Officer. Haffer will be a member of the company’s Executive Leadership team and hold primary responsibility for customer engagement and messaging touchpoints, including marketing, advertising, brand development and e-commerce. Haffer was previously an executive at American Signature, the parent company of Value City Furniture and American Signature Home stores. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: US Store Openings and Closures Midyear 2025 Review and Outlook: Where Does Retail Real Estate Stand in a Year of Disruption? InfographicHoliday 2025 Survey Insights: Shopping Activity Builds Amid Black Friday WeekendAI Agents Power Cognitive Supply Chains: Insights from Blue Yonder ICON 2025 ConferenceInnovator Profile: Ethosphere—Turning Retail Sales-Floor Conversations Into Operational Insights