Executive Summary

The Coresight Research team was in Las Vegas attending and participating in the Shoptalk 2019 conference, March 3-6. At Shoptalk, Deborah Weinswig, CEO and Founder of Coresight Research, delivered a presentation on the topic of “Nine Things We Can Learn from China and India.” These are some of the highlights:

• China leads globally in mobile payments with WeChat Pay and Alipay leading the way.
• India is also witnessing growing acceptance for digital payments with Paytm and PhonePe leading the charge.
• Companies in China are seeking to tap the significant opportunities that exist in non-tier 1 cities.
• Both markets are seeing a strong thrust by retailers to enhance the customer experience by improving delivery efficiency.
• Word-of-mouth shopping culture in China is a key driver, and influencer marketing is gaining in prominence in India.