Insight Report 5 minutes Premium“Customer Experience Is the New Battleground” and Other Top Takeaways from the Asian E-Tailing Summit 2018 Coresight Research December 11, 2018 Executive Summary Hong Kong provides a highly favorable environment for e-tailers. E-commerce has pivoted from a website focus to a mobile focus and e-tailers are now striving to offer a better customer experience. E-tailers are increasingly employing artificial intelligence (AI) to leverage the benefits it provides. Mobile wallets that offer payment security are key to delivering a superior customer experience. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Consumers’ Channel Preferences Gradually Shift: China Consumer Survey InsightsRetail Shrink and ORC: Cart-Based Loss Is on the Rise; New Tech Solutions Seek To Address Retail TheftWeekly US and UK Store Openings and Closures Tracker 2024, Week 4: Macy’s To Close Five StoresThree Data Points We’re Watching This Week