Deep DiveFree ReportRetail AI Playbook: Pathway to Scalable, Secure and Responsible AI Deployment Download the free full report. Manik Bhatia, Head of Cobranded Research Sector Lead: Steven Winnick, Vice President—Innovator Services November 4, 2026 Reasons to ReadDiscover how retailers can scale AI securely and responsibly, with the governance, data foundations and infrastructure needed to move from pilot programs to production deployments. Read this report to discover answers to these and other questions: How are retailers deploying AI across customer service, fraud prevention, supply chain and in-store operations? Which AI-related risks, from data leakage to excessive agent autonomy, concern retailers most? How does formal AI governance speed up deployment approvals and build customer trust? What does the AI TRUST Framework recommend for scaling AI securely? Data in this report include: Findings from a survey of 100 North American retail decision-makers; AI deployment rates by business function; data sources feeding AI systems; AI risk rankings; governance timelines, barriers and benefits; and the US agentic commerce market forecast through 2030. You are unauthorized to view this page. Login This document was generated for