Retail POS Modernization: Strategic and Financial Case for Transformation

Retail POS Modernization: Strategic and Financial Case for Transformation

Deep Dive
Primary Analyst:
Manik Bhatia
Head of Cobranded Research
Contributors
Primary Analyst:
Manik Bhatia, Head of Cobranded Research
Sector Lead: Steven Winnick, Vice President—Innovator Services

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Reasons to Read

Discover how specialty retailers are modernizing POS systems to unlock cost savings and revenue growth in an increasingly omnichannel landscape.

Read this report to discover answers to these and other questions:

  • What is the state of cloud-based POS adoption across specialty retailers?
  • What are the financial benefits of POS modernization?
  • How realized outcomes from modernization compare with the objectives of those planning to invest?
  • What matters to retailers when modernizing POS systems?
  • What are the key challenges retailers face during modernization (and how to overcome them)?

Data in this report include: POS market sizing and growth projections; POS architecture and deployment type adoption (on-premise, hybrid, cloud-hosted, cloud-native); POS system age and replacement cycles; financial impact modeling, including cost savings and revenue uplift; quantifiable performance benefits, including conversion rate, average transaction value and ROI realization; loyalty program interaction rates; realized business outcomes versus modernization objectives; vendor and system evaluation criteria; implementation challenges and barriers to modernization; and a four-stage framework for planning and executing POS modernization.

Companies mentioned in this report include: Aptos, Boot Barn and EILEEN FISHER.

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