Retail-Tech Landscape: Online Shopper Convenience
24 minutes

Retail-Tech Landscape: Online Shopper Convenience

Insight Report
Primary Analyst:
Abhinav Tagore
Analyst
Contributors
Primary Analyst:
Abhinav Tagore, Analyst
Sector Lead: Steven Winnick, Vice President—Innovator Services
24 minutes

Reasons to Read

Discover how AI, visualization and fulfillment technologies are reshaping online shopper convenience and the competitive priorities for retailers.

Read this report to discover answers to these and other questions:

  • Discover how leading apparel, e-commerce and luxury companies are balancing growth, profitability and evolving consumer demand.
  • Read this report to discover answers to these and other questions:
  • How did Birkenstock deliver strong growth and raise its FY26 guidance despite foreign-exchange and US tariff pressures?
  • How is JD.com improving profitability despite softer sales, and what factors will shape its near-term outlook?
  • How are Burberry and Tapestry sustaining brand momentum, and what is driving their growth across regions, brands and customer segments?
  • Companies mentioned in this report include: Birkenstock Holdings, JD.com, Burberry Group, Tapestry.
  • Data in this report include: US retail sales growth, estimated retail-only inflation and inferred real sales growth.

Data in this report include: AI-driven retail traffic and conversion; AI chatbot usage and web visits; online return rates and merchandise returns; same-day and next-day delivery usage and coverage.

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