Playbook: GenAI To Reinvent Supply Chains

Discover how generative AI will redefine the retail supply chain—and what it takes to succeed in its adoption.

Read this report to uncover answers to these key questions:

• How can retailers evaluate whether GenAI is the right strategic fit using the ASPIRE roadmap?
• What mix of technologies, data, and partners is essential for a successful GenAI rollout?
• Where along the supply chain can GenAI deliver the biggest operational impact?
• How should retailers manage risks and decide how much autonomy to give GenAI systems?
• What ethical and compliance frameworks are needed to ensure responsible adoption?

Data in this report include: challenges and benefits of GenAI by stage of the supply chain; estimated global GenAI applications and hardware market forecasts; Coresight Research STORE framework; roadmap for GenAI implementation (ASPIRE); technology solution providers by supply chain stage; case studies on AI-enabled forecasting, procurement, logistics, warehousing, and fulfillment; AI security and resiliency strategies; AI risk mitigation framework.

Introduction

Market Scale and Opportunity

The STORE Framework for Using GenAI to Unlock Supply Chains: A Playbook

1. Strategy—Adoption Should be Driven by Strategic Fit, Rather Than Hype
2. Technologies—A Right Combination of Tech, Data and Solution Partners.
3. Operations–Apply GenAI at the Right Place Along the Supply Chain
4. Risks and Resilience–Decide on How Much Power to Give GenAI in Supply Chains
5. Ethics and Compliance–Ensuring Responsible AI Adoption

What We Think

• The Coresight Research View on AI
• Implications from this Report
• Implications for Brands/Retailers
• Implications for Technology Vendors

Notes and Methodology

• About the Coresight Research STORE Framework

11-page PDF report

Agent.ai, Agility Robotics,  Alibaba, Amazon (including Amazon Q, Sequoia, Sparrow, Wellspring, Bedrock); Anthropic (Claude), Blue Yonder, Centric Software, Coupa, Databricks, Daybreak, DHL Supply Chain, FarEye, FedEx, Invent.ai,  IBM (Watsonx), Intangles, LogiNext, Manhattan Associates, Meta (Llama); Microsoft (Copilot); Nvidia; Ocado; OpenAI (GPT-series), Pactum, Procurement Sciences, RELEX, Salesforce (Agentforce), Scoutbee, Symphony AI, Unilever, Walmart and Zycus.

1. Challenges and Benefits of GenAI by Stage of Supply Chain
2. Estimated Global GenAI Applications and Hardware Market Size (Left Axis; USD Bil.) and YoY Change (Right Axis; %)
3. Coresight Research STORE Framework for Driving the Adoption of Agentic AI
4. Strategic Fit of GenAI in Supply Chain for Retailers
5. Roadmap for GenAI Implementation in Supply Chain (ASPIRE)
6. Tech Solution Providers by Supply Chain Stage
7. Databricks and Salesforce’s Agentforce Security and Resiliency Strategies
8. AI Risks by Deployment Phase
9. The Coresight Research AI Risk-Mitigation Framework