In this infographic, we present selected findings from our research on the “unserved hands” opportunity among US retailers, meaning equipping retail staff with dedicated mobile devices.

Data in this infographic include proprietary survey findings on:

• Retailers’ adoption of mobile devices
• Top barrier to the adoption of mobile devices
• Top business functions and workflows that stand to gain from the implementation of more mobile devices
• Benefits of equipping employees with mobile devices

This infographic is produced and made available to non-subscribers of Coresight Research in partnership with Zebra Technologies, a leading digital solution provider enabling businesses to intelligently connect data, assets and people.

Methodology: Informing the data in this infographic is an online survey of 400 decision-makers at US-based retailers, conducted by Coresight Research on July 8, 2024. Respondents are senior executives at companies with $50+ million in annual revenue and 50+ retail employees (less than 100% of which currently use dedicated mobile devices).

Other relevant research:

• Read the full report: Success at Hand: Equipping Frontline Workers with More Mobile Devices to Drive Revenue and Delight Customers
• Retail-Tech Landscape: Store Associate Enablement
• Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
• Read more reports on retail management and physical retail
• More Innovator Research from Coresight Research