RetailTech Bites: What US Consumers Think About Retail Technologies—Electronic Shelf Labels, Facial-Recognition Software, GenAI

What's Inside

Our RetailTech Bites series spotlights key data related to retail technology.

In this graphic, we highlight proprietary survey findings on US consumers’ awareness and perceptions of electronic shelf labels, facial-recognition software and GenAI (generative artificial intelligence).

Methodology: The data in this graphic are informed by two online surveys of US consumers aged 18+, conducted by Coresight Research—400 respondents surveyed in September 2024 and 403 respondents surveyed in August 2024. At a total level, the results have a margin of error of +/- 5%, at a 95% confidence level.

Other relevant research:

• RetailTech: Electronic Shelf Labels—A Boon or Burden for Consumers?
• RetailTech: Loss Prevention—Understanding the Big Picture To Prevent, Mitigate and Recover “Shrink”ing Profits
• All Coresight Research coverage of GenAI in retail
• Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.
• The Coresight Research US Consumer Survey Databank provides additional insight into US consumer behaviors from our weekly surveys.