Insight Report 5 minutes PremiumWorld Retail Congress 2018, Day 3: Third-Generation Retail, Social Media Storefronts, Transforming Supply Chains and the Likelihood of Amazon Entering the Pharmacy Market Coresight Research April 20, 2018 Executive SummaryThe Coresight Research team attended World Retail Congress 2018 in Madrid this week. Here are our top takeaways from the third and final day of the conference: The “third generation” of retail is characterized by marketplace companies, intermediary firms and social media influencers. Tech giants such as Alibaba are unifying retail and services. Social media is the “new storefront,” according to Facebook. Social media can help retailers personalize offerings, track in-store shoppers and distribute immersive content. When Luxottica changed its supply chain to fit new consumer demands, it saw an increase in logistics costs, but those were offset by fewer markdowns and fewer inventory write-offs. Amazon is unlikely to enter the pharmacy market, according to Stefano Pessina, Executive Vice Chairman and CEO of Walgreens Boots Alliance.The Coresight Research team attended World Retail Congress 2018, which took place in Madrid April 17–19. Here, we feature our takeaways from the final day of the conference. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: October 2023 US Retail Sales: Health and Personal Care Stores and Nonstore Retailers Continue To Lead Retail Sales Growth3Q23 US Livestreaming Tracker: Target Provides Competition for Walmart, Opportunities for Home and BeautyRising Above the Competition: Playbook for Emerging Brands To Succeed in a Crowded MarketCoresight Bites: US Consumer Tracker—More Shoppers Cut Grocery Purchases Amid High Inflation Awareness