Deep DiveRobotics in Retail—Part 2: Service Bots Automate and Upgrade the In-Store Experience Tej Kamaraju, Analyst Sector Lead: John Harmon, CFA, Associate Director of Technology Research January 26, 2023 Reasons to ReadAutomation and robotics are emerging trends for retailers in the brick-and-mortar channel. As technologies such as the Internet of Things (IoT), artificial intelligence (AI) and sensors improve, the role of service robots in the store will likely expand. This is the second report of our two-part Robotics in Retail series. Data in this report are: Estimated global revenues generated by service robots, 2022–2030 Companies mentioned in this report include: Ahold Delhaize, Avidbots, Badger Technologies, Brain Corp, Busy Beaver, Engineered Arts, FamilyMart Japan, Hanson Robotics, Hy-Vee, SoftBank Robotics Other relevant research: Robotics in Retail—Part 1: Autonomous Vehicles and Cobots Optimize the Supply Chain More Coresight Research reports on emerging technology Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: NRF 2025: Retail’s Big Show: Day One—Agentic AI in Focus for Nvidia; Retail Revolution for Amazon and Macy’sWeekly US Store Openings and Closures Tracker 2025, Week 24: Casey’s To Open 80 Stores; Torrid To Close 180 StoresHead-to-Head in US Department Stores: Kohl’s vs. Macy’sDownward Trend in Economic Expectations Ends: Weekly US Consumer Sentiment, Week 17, 2025—Infographic
