Deep Dive 18 minutes PremiumThe New Age of Customer-First Supply Chains: Introduction—Four Pillars for Building a Resilient and Profitable Supply Chain Coresight Research June 24, 2021 What's InsideIn Coresight Research’s new series of roundtable discussions and research reports, entitled The New Age of Customer-First Supply Chains, we will present key insights into strategic areas in which brands and retailers can take action to build a resilient and profitable supply chain. In this report, we introduce the series by outlining each of the four pillars, as well as the foundation of sustainability and the bottom line. We also outline the importance of artificial intelligence and machine learning as enabling technologies. Read more Coresight Research coverage of the supply chain and sustainability in retail. Contents What’s the Story? Why It Matters Four Pillars of a Resilient and Profitable Supply Chain: A Deep Dive Enabling Technologies: AI and ML 1 Intelligent Demand Forecasting 2 Customer-Centric Commercial Collaboration (the Three Cs) 3 Control Tower of the Future 4 The Last Mile 5 Foundation: Sustainability and the Bottom Line What We Think Implications for Brands/Retailers Implications for Real Estate Firms Implications for Technology Vendors Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: 1Q24 US Retail Inventory Insights: Inventory Turnover Ratios Improve Amid Economic ResilienceWeak Demand Hampers 6.18 Shopping Festival: China Consumer TrackerRetail Shrink and ORC: California and New York Enact Tough New Anti-Theft LawsRetailTech: Electronic Shelf Labels—A Boon or Burden for Consumers?