On Monday, April 12 at 11:00 am Eastern, Coresight Research is hosted a media and influencer lunch discussing our new report, Why Returns Cost Businesses and the Environment, on the far-ranging impacts of the pandemic on returns, and the importance of recognizing how returns and sustainability are intertwined. Deborah Weinswig, CEO and founder of Coresight, will moderate a panel that included:

• Michael Relich, Interim CEO, PacSun EddieBauer
• Navjit Bhasin, CEO & Founder, Newmine
• Marie Driscoll, Managing Director, Luxury & Retail, Coresight Research

Highlights from the conversation include:

• Top 10 reasons for retail returns
• Effect of Covid on product returns and why this is retail’s most pressing problem today
• What proportion of shoppers return products they’ve bought
• The most often returned product categories in the last 12 months
• Ways that the entire product lifecycle is affected by returns
• Is the problem improved or worsened by Tech and AI?
• Top 3 ways that returns impact sustainability