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How Has Covid-19 Impacted Omnichannel Fulfillment for Major US Store-Based Retailers?

Primary Analyst: Coresight Research
Contributors
Primary Analyst: Coresight Research
Other Contributors:
Vineeth Gangadharan
Question of the Week

QUESTION OF THE WEEK: How Has Covid-19 Impacted Omnichannel Fulfillment for Major US Store-Based Retailers?

The surge in online orders at store-based retailers was reflected in demand for collection services, including in newly launched or extended curbside collection services. For example, Target reported that stores enabled more than 75% of its digital sales in its second fiscal quarter ending July 31, 2020.