John Harmon, CFA, Associate Director of Technology Research

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | October 3, 2023 Free Report

Groceryshop 2023 Wrap-Up: Exploring the Top Five Themes Driving Grocery Retail Innovation

Groceryshop 2023 took place during September 19–21 in Las Vegas, Nevada, US. In this report, we present our top takeaways from the conference, across themes including unified shopping experiences, future-proofing and new growth opportunities. Coresight Research is a research partner of Groceryshop 2023.

Insight Report | September 25, 2023 Premium

Generative AI Latest: The EU Digital Services Act, Conversational AI and VMware Explore 2023

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering the EU’s new Digital Services Act, the ways conversational AI is reshaping retail customer service, and new solutions announced at VMware Explore 2023.

Insight Report | September 14, 2023 Premium

August 2023 US Retail Sales: Consistent Consumer Spending Drives Moderate Sales Growth

In August 2023, US retail sales (excluding gasoline and automobiles) grew 3.2% year over year. Using data from the US Census Bureau, we look at total growth trends and performance by sector.

Event Coverage | September 8, 2023 Premium

Google Cloud Next 2023: Opening Keynote—Generative AI in the Spotlight

We present key insights from the opening keynote of the Google Cloud Next 2023 event, which focused on new, AI (artificial intelligence)-related product developments—including for machine-learning platform Vertex AI and generative AI Workspace tool Duet AI—as well as cybersecurity features.

Deep Dive | September 1, 2023 Premium

US, UK, EU & China Quarterly Economic Update, 2Q23: Consumer Spending Growth Weakens in Many Countries Despite Easing Inflation

The Quarterly Economic Update discusses macroeconomic indicators—GDP, consumer spending and inflation—from the US, the UK, the EU (European Union) and China. We look at recently released data for the second quarter of 2023, which show slowing consumer spending growth in the US, France and Germany.

Insight Report | September 1, 2023 Premium

Generative AI Latest: Nvidia at SIGGRAPH, the Rise of Google Cloud, US Consumer Concern on the Future Impacts of AI

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering Nvidia’s new solutions (announced at SIGGRAPH 2023), the rise of Google as a preferred cloud provider, and US consumer concern around the future impacts of generative AI.

Deep Dive | August 22, 2023 Premium

Retail-Tech Landscape: Web3 for Retail

How can retailers tap the benefits of Web3? We present selected technology providers globally that are offering Web3 solutions for retail, in the areas of infrastructure, payments, security, supply chain and more.

Insight Report | August 21, 2023 Premium

Generative AI Latest: Amazon’s Initiatives, the Home Sector’s Entry and the Launch of Hypermodal AI

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering Amazon’s initiatives (announced at AWS Summit 2023), the foray of the home sector into the generative AI space, and Dyntatrace’s launch of hypermodal AI.

Deep Dive | August 17, 2023 Premium

Think Tank: Generative AI Explained—Understanding Its Power and Fundamental Technologies

In this Think Tank, we provide a reference guide for businesses to understand generative AI (artificial intelligence) and its foundational AI technologies. We discuss retail use cases of generative AI as well as challenges and strategies for AI technology implementation. We explore the technological prerequisites that have paved the way to the advanced AI and generative AI we see today.

Insight Report | August 15, 2023 Premium

July 2023 US Retail Sales: Resilient Consumers and Nonstore Retailers Fuel Retail Sales Growth

In July 2023, US retail sales (excluding gasoline and automobiles) grew 3.7% year over year. Using data from the US Census Bureau, we look at total growth trends and performance by sector.

Deep Dive | August 10, 2023 Premium

3Q23 US Livestreaming Tracker: Target Provides Competition for Walmart, Opportunities for Home and Beauty

Target poses a threat to Walmart in the livestreaming space. Continuing our quarterly US Livestreaming Tracker series, we analyze our latest US consumer survey findings to explore the role of livestreaming in the shopping journey—covering popular platforms, product categories and more.

Insight Report | August 1, 2023 Premium

Generative AI Latest: US Companies Commit to Responsible Use, Consumers See Potential for New Applications

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering expanded use cases, new regulations and commitments for responsible use in the US and China, and Meta’s continuous investment in AI.

Event Coverage | July 31, 2023 Premium

AWS Summit, New York, 2023: Amazon Introduces Generative AI Innovations

We present highlights from the AWS Summit 2023, hosted by Amazon in New York. We discuss generative AI innovations and examples of the technology in use by Fox and Salesforce.

Insight Report | July 26, 2023 Premium

Amazon Prime Day 2023: Small Businesses and Livestreaming Underpin the ~$10 Billion Shopping Festival

We explore the performance of Amazon’s Prime Day 2023, based on findings from a recent proprietary survey of US consumers and metrics released by Amazon.

Insight Report | July 17, 2023 Premium

Generative AI Latest: Content Indemnification, Security Concerns and Response from Chinese Giants

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering content indemnification, security concerns and announcements from Chinese tech giants.