Insight Report 15 minutes PremiumGenerative AI Latest: The EU Digital Services Act, Conversational AI and VMware Explore 2023 Royce Baretto, Analyst Sector Lead: John Harmon, CFA, Associate Director of Technology Research September 25, 2023 What's InsideThe Generative AI Latest series provides regular updates on generative AI (artificial intelligence) developments globally—from retailers, governments, and platform and solution providers. Learn about key trends in the space; topics in this report include the EU’s new Digital Services Act, the ways conversational AI is reshaping retail customer service, and new solutions announced at VMware Explore 2023. Companies mentioned in this report include: Alibaba Cloud, Baidu, Google, Gupshup, Nvidia, Meta, Microsoft, OpenAI Other relevant research: The updated Coresight Research CORE framework for AI in retail The Retail Buzz Around Generative AI—Infographic All Coresight Research coverage of generative AI in retail, including previous reports in the Generative AI Latest series This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Hong Kong Web3 Festival: Generative AI, Standardization and Hong Kong’s Ambition To Fuel Web3 DevelopmentUS Consumer Tracker: Inflation Awareness Reaches Record HighWeekly US and UK Store Openings and Closures Tracker 2023, Week 12: US Closures Up by One-Quarter Year over Year4Q23 US Retail Inventory Insights: Inventory Turnover Ratios Grow Following the Holiday Season