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Retail Shrink and ORC: Self-Checkout and Store Closures, the INFORM Consumers Act, US Retailer Commentary

In this first report in our new monthly series on retail shrink and organized retail crime (ORC), we discuss the size of the inventory shrink challenge in the US and present developments in theft and related incidents in the US and the UK from the past few months. We also provide commentary on the topic from US retailers’ recent earnings calls. This report covers the INFORM Consumers Act, Target’s store closures, Walmart’s self-checkout closures and more.

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Innovator Matrix: Workforce Management

As part of our Innovator Matrix series, which identifies the next generation of retail innovators across key technology segments, we analyze, evaluate and score the top 10 companies in the US workforce management space. Areas of innovation include communication and deskless workforce management, payroll and task management and scheduling tracking.

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Retail-Tech Landscape: Retail Analytics

How can retailers harness the power of data to drive sales and enhance operational efficiency? We present selected technology providers globally whose solutions are helping retailers to build and optimize their analytics capabilities, covering customer behavior analysis, demand forecasting, pricing optimization and more.

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Retail-Tech Landscape: Checkout Solutions

Checkout technologies have evolved to enhance customer convenience, streamline operations and improve sales performance. We present selected companies globally whose technology solutions are helping retailers to build and optimize their checkout capabilities, both online and offline.

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