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The Future of Digital Retail

• Anticipating future trends and developments
• Plan for future value and avoid obsolescence
– What problem are you trying to solve?
– How will the solution be used?
– How robust does it need to be?
• Ensure flexibility to manage changing formats and deployment patterns

2015 Holiday Recap

Consumer & Retailer Behavior – Holiday 2015
• Shoppers began their holiday shopping early this year – nearly half
started shopping before the Black Friday weekend
• Online has become a major channel for holiday shopping, with 6 in
10 of those surveyed saying they will shop mainly online
• 4 in 10 shoppers surveyed planned to spend more than $500 and
33% of young shoppers planned will increase their spending
compared with last year

2015 Holiday Homestretch

Cyber Monday leads the weekend as the biggest day for sales with
$3.1 billion in sales
2. Black Friday performance suggests consumer is in good shape;
Apparel category remains under pressure while deals focused
around electronics
3. Retailers generally pleased with their Black Friday performances
despite weak traffic
4. Black Friday metrics favor e-commerce as estimates suggest store
sales to be flat to down slightly with online sales up ~10%