Emerging Technology

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Event Coverage | December 11, 2020

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Retailers United “Help America Stay Open” Pitch Event Recap: Five Competing Startups, One $10,000 Grant Winner

On December 8, 2020, Deborah Weinswig, Coresight Research CEO and Founder, emceed Retailers United’s second pitch competition, in which five US retail startups competed for a $10,000 grant. We offer insights from the “Help America Stay Open” digital pitch event, providing highlights from the presentations of the five competing startups, as well as from the pitches of the three participating RevTech Ventures-backed companies.

Deep Dive | December 9, 2020 Premium

E-Commerce Platforms Make Multibillion-Dollar Investments in Logistics as Online Demand Surges

With the Covid-19 pandemic having significantly accelerated the growth of e-commerce, the global e-commerce logistics market is booming as platforms strive to meet consumer demands for delivery. We look at recent investments into logistics capabilities by select e-commerce platforms—including Amazon, Alibaba, Flipkart and JD.com—across six key areas, from facilities to autonomous delivery technologies and last-mile delivery.

Event Coverage | December 7, 2020

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Retailers United “Help America Stay Open” Pitch Event Preview (Part 2): RevTech Ventures-Backed Companies To Present Their Business Models

On December 8, Deborah Weinswig, Coresight Research CEO and Founder, will emcee Retailers United’s second pitch competition, in which five US retail startups will compete for a $10,000 grant and mentorship from industry leaders. In this report, we profile the three RevTech Ventures-backed startups that will present at the competition but will not be competing for the prize.

Event Coverage | December 4, 2020

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Retailers United “Help America Stay Open” Pitch Event Preview (Part 1): Five Retail Startups To Compete for $10,000

On December 8, 2020, Deborah Weinswig, Coresight Research CEO and Founder, will emcee Retailers United’s second pitch competition, in which five US retail startups will compete for a $10,000 grant and mentorship from industry leaders. In this report, we outline the event’s structure and the judges involved, and profile the five startup contestants.

Deep Dive | December 3, 2020 Premium

Reshaping Supply Chains for the 2020s

In Coresight Research’s Reshaping Supply Chains for the 2020s ebook, we discuss seven major components of technology-empowered supply chains. We explore trends in the advanced technologies that retailers and brands are adopting to optimize each stage of the supply chain, including product design, demand forecasting, manufacturing, warehousing, sales, last mile and CRM.

Insight Report | December 2, 2020 Premium

AI Can Help Retailers To Compete and Thrive

This report explores categories in the AI ecosystem, including chips, platforms, applications and users. We discuss examples of AI offerings from select technology companies and innovators, focusing on the areas in which retailers can benefit by leveraging AI tools—including smarter customer engagement, communication, operational efficiency, removing friction and e-commerce.

Deep Dive | December 2, 2020 Free Report

Unified Commerce for the Channel-Agnostic Consumer

In this free report, we analyze the rise of channel-agnostic shoppers, opportunities for brands to offer unified commerce experiences across selling platforms, and the correlation between order fulfillment and customer satisfaction. We also explore the Project Verte platform, an end-to-end e-commerce solution that helps brands increase their online market presence, reduce fulfillment costs and enhance decision-making.

Deep Dive | November 26, 2020 Premium

Singles’ Day 2020 Ebook: Analyzing Product, Marketing and Channel Strategies

In Coresight Research’s Singles’ Day 2020 Ebook, we offer a thematic discussion of the key strategies employed by brand and retailers around the world to drive sales during the shopping extravaganza in November 2020. We analyze four key topics: new products, marketing campaigns, new entrants and New Retail strategies.

Insight Report | November 26, 2020 Premium

Reshaping Supply Chains for the 2020s: #7—Data-Oriented and AI-Integrated CRM Solutions

In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss key trends in Customer Relationship Management (CRM) in the retail industry and what software solutions CRM providers are offering.

Insight Report | November 24, 2020 Premium

Insights from China: Exploring Alibaba’s Success in China’s Grocery Market—Innovation at Freshippo

As part of our Insights from China series, we discuss the success of Freshippo, Alibaba’s grocery chain. We consider the impact of the Covid-19 pandemic this year and explore how the retailer has leveraged innovation across three key areas: new store formats, differentiated products offerings and the integration of technology and data.

Insight Report | November 20, 2020 Premium

Singles’ Day 2020: Analyzing New Retail Strategies

Started as an online-only shopping festival, Singles’ Day has been shifting toward an omnichannel presence, leveraging Alibaba’s concept of “New Retail” to extend the event to offline retail. We discuss three key New Retail strategies that brands and Alibaba’s Tmall platform launched for this year’s Double 11: offline experiential events, such as pop-up shops; 3D virtual showrooms; and online coupons.

Deep Dive | November 19, 2020 Free Report

How Retailers Can Use Prescriptive Analytics/AI To Improve Customer Satisfaction

Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies.

Insight Report | November 12, 2020 Premium

Consumer Tech Briefing: 5G Launches from Apple and OnePlus, and a $90,000 Rollable TV from LG

Each month, our Consumer Tech Briefing series explores recent developments in the world of technology. This month, we look at the launch of new devices with 5G wireless capability, from Apple and OnePlus. We also discuss the release of the new OLED R rollable television from LG.

Deep Dive | November 10, 2020 Free Report

Unboxing the Gifting Market amid Experience-Driven Retail

We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike.

Flash Report | November 3, 2020

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Walmart Unplugs Its Fleet of Shelf-Scanning Robots

In this free report, we discuss a recent move by Walmart to axe its program to deploy shelf-scanning robots, with the company having reportedly canceled its contract with robotics technology provider Bossa Nova robotics.