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NRF 2021 Day Five: Optimizing Customer Support and Rethinking the Physical Store

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day five of the event, which focused on improving customer support in the age of digital shopping. Panelists also emphasized the importance of a strong, integrated cloud structure in driving innovation and agility.

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Innovator Profile: Newmine Disrupts the Returns Management Market

As part of our Innovator Profile series, we profile Newmine, a retail-tech innovator that is disrupting the returns management market. Newmine’s Chief Returns Officer is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise; it prescribes corrective actions that retailers can take to reduce future returns and empowers teams in different departments to collaborate seamlessly. This free report is sponsored by Newmine.

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Innovator Profile: Engagement Agents Optimizes Marketing Campaigns

As part of our Innovator Profile series, we profile Engagement Agents, a software platform provider that enables retailers to optimize the marketing that they pay for within store leases—thus helping retailers to drive traffic and sales in-store and online, and potentially save time and resources in the creation and implementation of marketing campaigns. This free report is sponsored by Engagement Agents.

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NRF 2021 Day Four: The Importance of Transparency in the Supply Chain; Optimizing the Online Shopping Experience

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day four of the event, which focused on the importance of a strong supply chain in enabling better supplier-retailer communication and facilitating reliable last-mile delivery. The benefits of optimizing the online shopping experience by increasing personalization also emerged as a key theme.

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Retail-Tech Landscape: Warehouse Automation

The recent surge in e-commerce growth amid Covid-19 has seen demand spike for warehousing space, fulfillment efficiency and storage capacity. This is driving the need for increased automation in the warehousing sector. This Retail-Tech Landscape comprises selected startups globally that can help retailers automate their warehouse operations.

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Innovator Intelligence: Leveraging AI To Enhance Creativity, Sustainability and Efficiency in Modern Fashion Design

The world of fashion design has changed rapidly as brands and retailers have been forced to adapt to shifting consumer behavior. Increasing demand for fast fashion is being met with calls for sustainability and inclusivity in apparel—creating challenges for fashion brands and retailers. We explore challenges in the shifting design landscape and areas of opportunity for fashion brands, retailers and designers to improve the efficiency and creativity with which they design and to cater for a multitude of body shapes and sizes. This free report is sponsored by Savitude.

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NRF 2021 Day Three: Data-Driven Solutions, from Supply Chain to Store; Understanding Changed Shopping Patterns

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day three of the event, which focused on the importance of understanding consumers, many of whom have changed their behaviors over the course of the pandemic. The benefits of integrating technology across all retail operations, from supply chain to stores, emerged as another key theme.

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NRF 2021 Day Two: Leveraging Technology To Engage Consumers and Empower Employees

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day two of the event, which focused on how retailers can benefit from using data, artificial intelligence and voice commerce to appeal to consumers in the new environment. Sustainability and social responsibility also emerged as key themes.

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NRF 2021 Day One: Digital Strategy, Inventory Agility and Loyalty Are Top of Mind

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), has moved online for the first time, taking place entirely virtually over six days, from January 12 to 22. The Coresight Research team presents our 10 key insights from day one of the event, which focused on new digital strategies, the importance of an agile supply chain and the growing value of loyalty programs amid the Covid-19 pandemic.

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Innovator Intelligence: Simplifying Online Apparel Shopping with Virtual Try-On Solutions

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. We discuss how virtual try-on technologies can help these retailers to reduce returns, and we explore the key trends impacting the virtual try-on market. This free report is sponsored by SeeItFit.

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CES 2021 Day One: Home, Health, Wellness and Sustainability Trends Drive Product Launches at First Virtual CES

CES 2021, an event held by the Consumer Technology Association, is taking place on January 11–14 and is a virtual event for the first time. The Coresight Research team presents our key insights from day one of the event, which focused on new product announcements by major global consumer-electronics companies, across health and wellness, home cleanliness and entertainment, and more.

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Retail-Tech Landscape: Retail Real Estate

We have observed an increasing number of startups focusing on retail real estate to forge new partnerships and help mall operators cope with the pressures caused by the Covid-19 pandemic. This Retail-Tech Landscape comprises selected startups globally that we believe have the potential to help mall operators stay relevant amid the Covid-19 crisis and reach their customers in a more efficient way.

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Retailers United “Help America Stay Open” Pitch Event Recap: Five Competing Startups, One $10,000 Grant Winner

On December 8, 2020, Deborah Weinswig, Coresight Research CEO and Founder, emceed Retailers United’s second pitch competition, in which five US retail startups competed for a $10,000 grant. We offer insights from the “Help America Stay Open” digital pitch event, providing highlights from the presentations of the five competing startups, as well as from the pitches of the three participating RevTech Ventures-backed companies.

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