Deep Dive | November 13, 2019 Premium UK Department Stores: A Year of DeclineDepartment stores in the UK are facing tough conditions while being tied into long leases. Some UK retailers have entered into administration or used company voluntary arrangements to prevent collapse. This report focuses on the struggles of four of the UK’s biggest names: Debenhams, House of Fraser, Marks & Spencer and John Lewis. Read More
Deep Dive | November 13, 2019 Premium Coresight Matrix: AI Software for PersonalizationWe examine how companies are using artificial intelligence (AI) to improve personalization using our proprietary Coresight Matrix to evaluate who’s leading and who is emerging in terms of innovation effort and market power. Read More
Deep Dive | November 11, 2019 Premium Retail-Tech Landscape: Direct-to-Consumer BrandsIn this report, we continue our Retail-Tech Landscape report series, which spotlights innovative retail-tech companies that are disrupting the retail industry. This landscape focuses on high-growth, direct-to-consumer brands across a number of sectors. Read More
Deep Dive | November 7, 2019 Premium Mapping Alibaba’s New Retail EcosystemAlibaba Group, an e-commerce giant in China, is evolving beyond online shopping into a leading provider of data and technology services across multiple verticals. In addition to achieving growth, the company is looking to empower retailers and consumers through its “New Retail” strategy. Read More
Deep Dive | November 6, 2019 Premium Chinese Outbound Tourists Survey 2019: Growing Traveler Numbers Fuel Total Spending GrowthThis report details the results of our fifth annual survey of Chinese overseas tourists’ travel, spending behavior and preferences. Read More
Deep Dive | November 6, 2019 Free Report Innovator Intelligence: Syte — Providing Retailers With AI-Powered Visual SearchFinding the right product can be a challenge for online shoppers: Visual search aided by AI could drastically cut returns by helping consumers find the right items and “see” how they’ll look in the home or on the person. Read More
Deep Dive | November 4, 2019 Premium US Furniture and Furnishings E-Commerce: Digital-First Retailers Bid for Greater ShareWhile online has major inroads in the biggest nonfood categories, it has moved more slowly in furniture and home furnishings. We see that changing. Read More
Deep Dive | October 31, 2019 Premium How Robotics Is Transforming the Retail Value ChainLarge brands, retailers and technology companies have been teaming up to use robotics in retail, and have already tested and deployed them in production, warehousing and distribution, last-mile delivery and even in client-facing roles. Read More
Deep Dive | October 30, 2019 Free Report 10 Trends Reshaping US CPGThe consumer packaged goods (CPG) industry in the US is undergoing significant change, with consumer preferences shifting rapidly and retailers adapting in the face of heightened competition. Read More
Deep Dive | October 30, 2019 Free Report Innovator Intelligence: 3DLOOK—Offering Retailers Digital Fit CustomizationOur Innovator Intelligence series looks at emerging companies disrupting traditional retail and fueling innovation across the retail value chain. This report focuses on how the introduction of 3D body scanning may disrupt the retail market as we know it. Read More
Deep Dive | October 29, 2019 Premium Six Ways Brands and Retailers Can Leverage EsportsCompetitive video gaming—known as esports—has become a global mass phenomenon. In this report, we look at the growing popularity of esports and observe six opportunities the sector presents to brands and retailers to expand the scope of their marketing campaigns and engage with the growing community of esports gamers. Read More
Deep Dive | October 23, 2019 Premium RetailTech: ERP Software—the Nervous System of Modern EnterprisesFrom its origins in manufacturing, enterprise resource planning software has evolved to become critical to almost every aspect of running a business – and offers key functions for retail. Read More
Deep Dive | October 22, 2019 Premium How Loyalty Programs Help Retailers To Retain Customers and Drive GrowthWell-designed loyalty programs offer retailers the opportunity to gain a larger share of wallet and increase customer retention. In this report, we examine best practices for implementing loyalty programs and how retailers can leverage consumer data to drive growth, as well as emerging trends in this field. Read More
Deep Dive | October 14, 2019 Premium Unstaffed Stores: The Future Retail Format?“Unstaffed” is a new store format that has emerged in recent years around the globe. In this report, we look at the development of this concept and associated technologies, as well as the challenges that unstaffed stores present to retailers. Read More
Deep Dive | October 8, 2019 Premium Private Label To Drive Disruption in CPGPrivate labels are a serious challenge for CPG brands, taking a considerable share of the market. Retailers have an advantage in capturing consumer insights to develop private label products. Compared to traditional brands, private labels carry lower cost for advertising, marketing and slotting fees. Read More