Event Presentation | October 23, 2014 Premium University of Florida Retailer Seminar•Retailers want a “single customer interaction platform” but have almost no idea how to get there • Creating a single brand identity across channels is the most important goals for retailers • Retailers should designate a single owner of the customer experience journey Read More
Event Presentation | September 28, 2014 Premium Presentation at ICSC Research ConferenceWorldwide smartphone sales is expected to grow 11.5% CAGR from 2014 – 2018 • M-commerce exploding: one-third of Holiday 2013 on mobile, up from 20% in 2012; but social commerce did NOT as it was flat in 2013 at 2% Read More
