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Shoptalk Fall 2024 Wrap-Up: Unified Commerce, Customer Loyalty and AI Are “Mission Possible”

What's Inside

Coresight Research was a research partner of Shoptalk Fall 2024, which took place during October 16–18 in Chicago, Illinois. Shoptalk Fall is a new conference that builds on the success of the annual Shoptalk event held earlier in the year (which has been rebranded as Shoptalk Spring).

We present our top takeaways from the conference, across vital retail themes, such as artificial intelligence (AI), product assortments, loyalty programs and unified commerce experiences, among others.

Companies mentioned in this report include: Build-A-Bear Workshop, Crate & Barrel Holdings, The Home Depot, Kohl’s, L’Oréal, Lowe’s, Macy’s, McDonald’s, Signet Jewelers, Target, ThredUp, Ulta Beauty, Walmart, Wayfair

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