Flash ReportSalesforce to Acquire Field-Service Management Software Maker ClickSoftware for $1.35 Billion Coresight Research August 8, 2019 Executive SummaryOn August 7, 2019, Salesforce announced the signing of a definitive agreement to acquire field service management company ClickSoftware for $1.35 billion in cash and stock. ClickSoftware offers field service management solutions that use advanced technologies including artificial intelligence and the Internet of Things to improve efficiency, increase effectiveness and enhance customer experiences. Salesforce expects the acquisition to enhance its service cloud business by empowering service employees from contact center to field, to deliver more connected, intelligent customer service. The acquisition is expected to close during Salesforce’s fiscal third quarter ending October 31, 2019, subject to customary closing conditions. The announcement comes a week after the acquisition of analytics platform Tableau for $15.7 billion, which closed on August 1. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: Innovator Profile: Shopeaks—Transforming Social Media Monetization with Personalized StorefrontsEconomic Sentiment Remains Under Pressure; Plus, Apparel Shopping in Focus: US Consumer Survey InsightsFebruary 2025 US Retail Sales: First Year-Over-Year Drop Since the Pandemic—Electronics and Department Stores Lead DeclinesPositive Sentiment Trend Comes to an End; Kohl’s Leads in Department Store Shopping: US Consumer Survey Insights
