Flash Report 2 minutesRegister for Free AccessSalesforce to Acquire Field-Service Management Software Maker ClickSoftware for $1.35 Billion Coresight Research August 8, 2019 Executive SummaryOn August 7, 2019, Salesforce announced the signing of a definitive agreement to acquire field service management company ClickSoftware for $1.35 billion in cash and stock. ClickSoftware offers field service management solutions that use advanced technologies including artificial intelligence and the Internet of Things to improve efficiency, increase effectiveness and enhance customer experiences. Salesforce expects the acquisition to enhance its service cloud business by empowering service employees from contact center to field, to deliver more connected, intelligent customer service. The acquisition is expected to close during Salesforce’s fiscal third quarter ending October 31, 2019, subject to customary closing conditions. The announcement comes a week after the acquisition of analytics platform Tableau for $15.7 billion, which closed on August 1. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: Weekly UK Store Openings and Closures Tracker 2025, Week 14: Marks & Spencer Announces Store Openings Across Multiple FormatsInnovator Profile: Big Sur AI—Boosting Brands’ Profitability with Commerce-First AI AgentsWhat Can Retailers Learn from Shein and Temu?: Premium Subscriber Call, February 2025February 2025 US Retail Sales Outlook: Growth Set for a Slowdown in February and March