RetailTech: Electronic Shelf Labels—A Boon or Burden for Consumers?

What's Inside

Consumers and regulators are concerned about retailers’ use of electronic shelf labels (ESLs) with dynamic pricing to implement surge pricing and gouge already price-weary consumers.

We dive into the hype around Walmart’s announcement to roll out ESLs and discuss other developments in the ESL space that are shaping the consumer mindset and the future of electronic shelving in retail stores.

Discover the benefits of ESLs for retailers, consumers and the environment, and understand the consumer perspective on this controversial technology.

This report is part of our RetailTech series, which explores developments, insights and implications related to established and emerging technologies that are shaping the retail landscape.

Data in this research report include:

• Global ESL market size, 2023–2028E

Companies mentioned in this report include: Kroger, Microsoft, VusionGroup, Walmart, Wendy’s

Other relevant research:

• Analyst Corner—Electronic Shelf Labels Are Here To Stay
• RetailTech: Electronic Shelf Labels—The Shelf Is Where the Retail Action Is At
• The Future of Pricing: How AI Is Transforming Price Planning in Retail: A free report from Coresight Research and Competera
• Precision Pricing in Retail: AI-Driven Pricing Decisions for 2024 and Beyond: A free report from Coresight Research and RELEX
• More research on physical retail and retail management
• Read the previous report in the RetailTech series, on smart carts.
• Visit the Coresight Research Retail Technology Hub to explore reports, data and competitive landscapes on technology.