Event Coverage 4 minutesRegister for Free AccessRetail Innovation Now: “Servicification,” Digital Natives and the Changing Role of the Physical Store Coresight Research September 27, 2019 Executive SummaryOn September 24, 2019, Coresight Research’s London team attended Retail Innovation Now at the Design Museum, London. The event—which was attended by 17 emerging technology companies from Israel, among others—focused on the trends that are reshaping retail for the future: Retail is going through a process of “servicification,” in which customer experience is becoming more important than the product offered. Physical stores are becoming similar to digital platforms thanks to the adoption of in-store technology. Digitally native companies are replacing traditional assets in many industries, including retail. Legacy retailers need to collaborate with emerging tech companies in order to stay competitive. The role of the physical store is changing into a place for personalization and engagement; the integration of physical and digital is on the rise; and the importance of sustainability and inclusiveness is growing across the industry. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Hong Kong Web3 Festival: Generative AI, Standardization and Hong Kong’s Ambition To Fuel Web3 DevelopmentInnovator Profile: Two Boxes Enables Efficient, Intelligent and Environmentally Friendly Returns ManagementGenerative AI Latest: Funding, New Technology Features and Copyright InfringementMass Merchandiser and Warehouse Club Shopping in Focus—Walmart Leads but Costco Gains in Latest Quarter: US Consumer Survey Insights