Event CoverageNRF 2022 Day Two: The Retail Metaverse and Consumer-Centric Listening Coresight Research January 18, 2022 Reasons to ReadThe Coresight Research team is attending NRF 2022: Retail’s Big Show in New York City, US, from January 16 to 18. In this report, we present our top insights from day two of the show on January 17, 2022. For more insights from NRF 2022, read the second report in our three-part series on the technology innovators exhibiting at the event. Contents (Click to navigate) NRF 2022 Day Two: Coresight Research Insights Talent Is the Bottleneck for Metaverse Development For Meaningful DEI, Integration Is Key Consumer-Centric Listening Is Being Redefined Change from Within Through a Focus on Customers Innovation Is Key at Ralph Lauren Physical Stores Are Still Important for Brands Instant Delivery Models Can Support Sustainability Technology and Passion Drive Sustainability Artificial Intelligence Can Be Retailers’ Point of Difference Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Weekly UK Store Openings and Closures Tracker 2025, Week 32: Co-op Opens New-Format Micro StoreJune 2025 US Retail Sales: Sales Expansion Remains Resilient as Most Sectors Post Positive GrowthEconomic and Financial Sentiment Stabilizes: Weekly US Consumer Sentiment, Week 14, 2025—InfographicWeekly UK Store Openings and Closures Tracker 2025, Week 49: Claire’s Closes 150 Stores; Oliver Bonas To Open 20 Stores