Market Overview: E-Commerce Platforms–Mixed Impact from Coronavirus, but Innovation Continues To Support Gains

What's Inside

We discuss the impact of the ongoing coronavirus pandemic on e-commerce platforms and sales of different product categories, as well as the actions taken by these platforms in response to the crisis.

This report also covers the following key themes:

• New physical store formats in grocery
• Social commerce
• Innovative delivery services
• Amazon’s move into luxury
• The online growth of mass merchants, such as Best Buy, Target and Walmart
• Private labels and customized products
• Voice commerce—the rise of smart speakers as a shopping medium

Also in this series are our Market Overview for apparel, which offers a data-rich analysis of the global clothing market, and our Market Overview for luxury, which considers the top 20 companies and top 15 brands in the global personal luxury goods market.