What's Inside

The Coresight Research Innovator Matrix series uncovers the top technology companies across key segments, helping retailers find technology partners, and investors discover promising retail-technology startups poised for growth.

In this report, we discuss the US workforce management landscape and opportunity, and identify the next generation of retail innovators in the space. By working with advanced workforce management solutions empowered with artificial intelligence (AI) and machine learning (ML), brands and retailers will be able to better handle staff schedules, automate tasks, assign suitable workers to a task and make more accurate workload forecasts.

We analyze, evaluate and score the top 10 pre-IPO companies based on their relative performance on a two-factor evaluation scale: level of innovation and market potential. We categorize the companies into three areas of innovation:

• Communication and deskless workforce management
• Payroll and task management
• Scheduling, time and attendance tracking

Companies mentioned in this report are: Beekeeper, Connecteam, Deel, Legion, Papaya Global, Quinyx, Rippling, WorkForce Software, WorkJam, Yoobic

Other relevant research: 

• Innovator Matrix: Last-Mile Delivery
• More Innovator Research from Coresight Research
• Look out for future reports in the new Innovator Matrix series.